Adware & Spyware Removal (est. Time 1-2 Hours)

We will scan the PC / Laptop for existing Ad-ware & Spy-ware programs, if any are found we will remove them. We will advise the customer of some excellent Ad-ware & Spy-ware Removal programs that are for free or can be purchased. If the customer decides they would like one of the programs we will either download the version requested or install it depending on whether it is freeware or a purchased copy.

While working on the PC / Laptop doing the scan etc we will check to see that the PC / Laptop is running at optimal performance and will also check the installed software on the PC / Laptop for updates & Patches. We will then do a final reboot and final scan for Ad-ware & Spy-ware programs to make sure none of the updates & patches contained Adware & Spyware.

NOTE:

In some cases due to the severity and amount of the Ad-ware / Spy-ware the PC / Laptop might have to be formatted and the O/S re-installed this is mostly cause sometimes it is more cost effective to the customer (as some Ad-ware / spy-ware programs can take several hours to get rid of). Virus & Trojan Removal (est. Time 1-2 Hours)

The technician will scan the customer's PC / Laptop for existing Virus's & Trojans, then he will remove them. He will advise the customer of some excellent Virus & Trojan protection programs that are for free or can be purchased. If the customer decides they would like one of the programs the technician will either download the version requested or install it depending on whether it is freeware or a purchased copy. the technician while working on the PC / Laptop doing the scan etc will check to see that the PC / Laptop is running at optimal performance and set the system up to download the latest O/S updates & Patches. If the customer would like we can also check the installed software on the PC / Laptop for updates and patches. He will then do a final reboot and a final scan for Virus's & Trojans to make sure none of the latest updates and patches contained Virus's & Trojans.

NOTE:

In some cases due to the severity and amount of the Ad-ware / Spy-ware the PC / Laptop might have to be formatted and the O/S re-installed this is mostly cause sometimes it is more cost effective to the customer (as some Ad-ware / spy-ware programs can take several hours to get rid of).